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IMPORTANT NOTICE: It is advisable to use the most appropriate contact method in line with the type of enquiry to ensure a quicker and more efficient response. Thank you for your understanding and cooperation.


  • If the query pertains to procedures of other ministries, please refer to the link below for their respective websites.
  • Complaints and suggestions. If you want to make a formal complaint or suggestion, you should opt for filing it by way of the Complaints and General Suggestions to this Ministry, as specified in Article 15 of Royal Decree 951/2005, of 29 July, regulating the general framework for the improvement of quality in the General Administration of the State.