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Ownership and liability regime of the Central Electronic Office

Article 10.2 of Royal Decree 203/2021, of 30 March, approving the Regulations and functioning of the public sector through electronic means, determines that the act or resolution creating or deleting an electronic site or an associated electronic site shall indicate at least: the scope of application, the identification of the electronic address of reference, the identification of its holder, as well as the body or bodies responsible for its management and the services made available at the address.

In compliance with said provision, article 3.1.d) of Order HAP/548/2013, of 2 April, governing the creation of certain electronic offices in this Ministry, sets out that the ownership of the Central Electronic Office ( corresponds to the Sub-Secretariat of the Department.

Regarding the liability regime of the office, article 3.1 provides the following:

  1. The technological management of the office shall be the responsibility of the Directorate General of Territorial Coordination and Services, which shall execute it by means of the Sub-Directorate General of Information Technologies and Communication. Royal Decree 696/2013, of 20 September modified the basic legal structure of this Ministry; currently, the Sub-Directorate General of Territorial Coordination and Services is responsible for the development of these functions.
  2. They shall be responsible for the management, content and services made available to citizens through the electronic office, to holders of administrative centres of the Department and, where appropriate, to Entities which join said office. Responsibility shall correspond to the competences attributed to each of the holders by the current legislation.
  3. The management of the common content of the office and the coordination of the administrative centres of the Department and the Entities integrated into the office shall correspond to the Technical General Secretariat, which shall execute this through the Subdirectorate General for Web Services, Transparency and Data Protection.

Pursuant to article 38.2 of Law 40/2015, of 1 October, on the Legal Regime of the Public Sector, establishing an electronic office implies that the holder hall be liable for the completeness, truthfulness and updating of information and services which may be accessed through this office. Article 12.2 of Royal Decree 203/2021, of 30 March, adds that “in case the electronic office or the associated electronic office contains a link to another office or associated office, the owner of the latter shall be responsible for the integrity, accuracy and updating of the information o procedures contained therein, without prejudice to the due diligence of the owner of the former with respect to the incorporation of the contents there in".

The office shall provide the necessary means for citizens to know if the information or service accessed corresponds to the office or to an access point which is not an office or to a third party.

In this regard, the Central Electronic Office indicates through messages over the links if the user will leave the office or will remain in it by accessing them.

Intellectual and Industrial Property

Both the design of this Office and its source codes, such as logos, trademarks and other distinctive signs included in the site are owned by this Ministry and are protected by virtue of the relevant intellectual and industrial property rights.

Their use, reproduction, distribution, public communication, transformation or any other similar or equivalent activity is completely forbidden unless the relevant express authorization is granted. The licence granted to the user for the use of any content of this Office is limited to the downloading of such content and the private use thereof, provided that said content remains intact and their source is quoted (Law 37/2007, of 16 November, on the reuse of public sector information).

Use of co-official languages in the Central Electronic Office

Article 13.c) of Law 39/2015, of 1 October , on the Common Administration Procedure of Public Administrations, recognises the rights of the persons to use any language with official status in their Autonomous Community in their relationship with public administrations, pursuant to the aforementioned Act and any other law or regulation.

In compliance with this principle, systems and applications used for electronic management of procedures shall be adapted to the provisions regarding the use of co-official languages in article 15 of the aforementioned Law 39/2015, of 1 October.

For its part, Article 6.5 of Royal Decree 1671/2009, of 6 November, establishes that electronic offices held by an institution with competencies on territories with a regime of co-official languages must prove access to their contents and services in the corresponding co-official languages.

The use of co-official languages anywhere in this office does not preclude that they may be admitted on all procedures integral to this office, which will be determined on each case by applying the abovementioned relevant procedural regulations.

The contents of this website were originally written in Spanish, and translated for your convenience using automatic translation tools in the case of Catalan and Galician, so they may contain errors. Please note, in general, that there may be differences between the Spanish version and the other versions arising from the translation process itself.

The official text of this web page is the Spanish version. If any doubt or query arises in relation to the accuracy of the information in any part of the text on this site, please consult the official version in Spanish.

Applicable law and competent jurisdiction

In case of dispute or conflict regarding the interpretation of the terms comprising this Legal Warning, as well as any matter related with the services of this Office, the Spanish law shall apply.

For the settlement of any conflict that may arise regarding the access to the Office or the use of its services, this Ministry and the user agree to submit to the judge and courts of the residence of the user, provided that such residence is located within the Spanish territory.

Information for correct display

The permitted, optimal and not supported resolutions for the Central Electronic Office are:

​PermittedOptimal​Not supported
From 1024x768 px
  • ​1024x768 px
  • 1280x1024 px
​Equal to or less than 800x600 px

Below is a selection of best rated and most used compatible browsers:

​Google Chrome​Compatible
​Mozilla Firefox​From version 51
​Internet Explorerfrom version 10
​Microsoft Edge​Compatible
​Safari Windows​Not recommended, obsolete (last version 5.1.7 is May 2012)
​Safari iOSFrom version 12.1.2
​Comodo Dragon​Compatible
​Comodo IceDragonFrom version 51

We always recommend that you use the latest version of any browser. This is because updated versions add new features and improvements and fix bugs and older versions are no longer supported.

  • Given that the Central Electronic Office has HTTPS certificates, the minimum supported version for different operating systems is:

    • Windows: all browsers that run on this Operating System work correctly (they trust the root certificate and therefore do not show alert message). This includes Internet Explore and Chrome. With Mozilla Firefox it works correctly regardless of the Operating System on which is it executing, from version 51 (from January 2017).

    • Almacén NSS version 3.28 and higher: it is the storage that uses Linux. Any browser that runs on this Operating System (except versions that have not been updated for NSS v3.28) work correctly (from December 2016).

    • Android: from version 8 X (OREO) (August 2017).

    • Llavero MAC/IOS: from iOS version 12, macOS 10.14 (Mojave), watchOS 5 and tvOS 12.

    • Acrobat: Root and intermediate certificates incorporated in Adobe from 14/10/2015.