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    Citizen's rights
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Requests for accessible information and complaints regarding web accessibility

Request for accessible formats of information that does not meet the accessibility requirements because it is excluded or exempted due to its weight; or make a complaint for non-compliance with accessibility requirements.

Body Responsible: Technical General Secretariat

Matter: Citizen's rights

SIA code: 2328521

  • This procedure is processed using the Common Electronic Registry Form of the General State Administration (REC) From “GO TO PROCEDURE” you can:
    • Submit your request or complaint electronically
    • Consult the status of your procedure
    • Consult the information regarding access to said registry
  • You can also submit your request or complaint through the rest of the options included in article 16.4 of Act 39/2015, of 1 October, on the Common Administration Procedure of Public Administrations.
  • In the requests for accessible information, the facts, reasons and requests that enable to verify that it is a reasonable and legitimate request must be specified with complete clarity.
  • For any query related to this Electronic Service offered by the Technical General Secretariat, please contact:​: